Terms and Conditions
By using our website and buying wine from us you are agreeing to our Terms & Conditions as set out below.
It is our policy to not sell alcohol to anyone under the age of eighteen in accordance with the law. By placing an order with us you are confirming you are over eighteen. If the wine you purchase is a gift then the recipient must also be over eighteen.
The prices for goods displayed for sale on the Site are as displayed on the Site, and are inclusive of VAT and Duty at rates valid as of time of purchase. Additional charges include delivery fees only, and these prices are clearly marked on the ‘Checkout’ page, and advertised on the ‘Delivery’ page. All prices are quoted in Euro. They include VAT and are per bottle or per case as marked. We do not accept responsibility for typographical errors. Prices can change at any time without notice.
By completing and submitting the electronic order form on the site, you are making an offer to purchase goods which, if accepted by us, will result in a binding contract.
By making that offer to purchase goods, you are also authorising The Drinks Co. and any payment processor used by the company to pre validate the Debit or Credit card presented for payment for the full value of the goods and related service charges contained in your basket. Your card will not be charged until the offer to purchase has been accepted by The Drinks Co and the goods have been dispatched by us or 3rd parties acting on under our instruction.
We will confirm acceptance of your order by email. This confirmation will be sent to the email address you provide on your order details. Whether or not you receive an email, our acceptance of your order will create a legally binding contract between us. We reserve the right not to supply you at our discretion.
Minimum Order & Packing
The minimum order for free delivery for Events is 3 cases x 12 bottles which may be mixed.
Cancellation of Order
We reserve the right to cancel/not accept an order if:-
- We have insufficient stock to fulfil the order
- We do not deliver to your area
- One of more of the goods ordered was incorrectly described or priced on our website
- The payment transaction is not authorised
- You do not provide us with your real name, payment details including your card address, your delivery address (if different from your card address), email address and telephone number
The Drinks Co. offer a nationwide delivery service through the use of our own fleet plus, when required, a courier service and an additional cost which will be communicated to customers before ordering. Deliveries are typically made within 48 hours. Deliveries do not take place on weekends, operating only Monday to Friday. For all orders placed between 13:00 Friday and Sunday, delivery will only take place the following week.
Goods must be received by a person 18 years of age or older. Where any of our drivers are in doubt as to the age of the person receiving the goods, they reserve the right to request proof of age and / or retain the goods until they can be received by a person of or above the legal age to purchase alcohol.
Please contact us if you have not received your wine within three working days and we will track it for you.
At peak times, particularly Christmas, your wine may take longer to arrive so we do ask you to place your orders as early as possible to avoid disappointment. If you do have any special requirements regarding delivery please contact us and we will do our best to facilitate you.
Deliveries are made during business hours (usually between 9 AM and 5 PM) and somebody must be present to take delivery and sign for it. If no one is home at the time of delivery a slip will be left with the courier’s contact number on it for you to arrange a convenient time to receive or collect the goods. Please note we are unable to arrange for the courier to deliver wine outside business hours. If you think you (or the recipient) won’t be home to accept the wine you can choose to have it delivered to a business address. It is mandatory that a contact number is provided for all delivery addresses.
Faulty or Defective Goods
If you receive an item from us that is faulty or defective please contact us immediately. We will ensure to remedy the situation for you as soon as possible.